Common Questions
Frequently Asked Questions
Everything you might want to know — about service areas, financing, our process, and what each of our six divisions does. If you don't find what you're looking for, give us a call at (806) 632-2468.
Service Areas
Where does Mission Service Companies provide service?
Lubbock, Texas is our home base. We provide residential and commercial services across Lubbock and surrounding South Plains communities. Our Energy Specialties division serves the Permian Basin and South Plains across West Texas and Eastern New Mexico — including Midland, Odessa, Pecos, Big Spring, Andrews, Snyder, Plainview, Post, Levelland, Amarillo, Abilene, and Lea & Eddy Counties in New Mexico.
Do you service Midland and Odessa?
Yes — Midland and Odessa share one service area for our team. Our Lubbock-based crews handle Midland and Odessa on the same route. Both lawn/turf services and energy site maintenance are available.
Do you charge a travel fee for outlying areas?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Pricing & Financing
Do you offer free estimates?
Yes. All estimates are free. You can request one online at our /estimate page or call us at (806) 632-2468.
Do you offer financing?
Yes — we offer financing on Pool and Landscaping projects through Lyon Financial. Lyon specializes in outdoor-living financing and offers competitive terms. Ask your project manager for details and current financing options when you receive your estimate.
Do you offer service contracts or recurring service plans?
Yes. Most of our recurring services — landscape maintenance, turf treatments, pool maintenance, energy site maintenance — are available on annual or seasonal agreements. This typically saves money vs. ad-hoc service and ensures priority scheduling.
What payment methods do you accept?
Cash, check, and credit card.
How much does [a typical service] cost?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Process & Timing
How do I schedule service?
Three options: (1) Request a free estimate at our online form, (2) call us at (806) 632-2468, or (3) email [email protected]. For ongoing service contracts, your dedicated project manager will coordinate scheduling.
How quickly can you start?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
What happens if it rains the day of my service?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Will you call before arriving?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Quality & Trust
Are you licensed and insured?
Yes. Mission Service Companies is fully licensed and insured for all the services we provide, including specialized licenses for irrigation, pool construction, and Texas/New Mexico vegetation management.
How long has Mission Service Companies been in business?
Mission Service Companies was founded in 2016. We've grown from a single truck and one vision to a vertically-integrated team of 50+ people serving across six divisions.
What customers say about Mission?
We currently hold a 4.9-star average across 73+ Google reviews. We respond to every review.
What sets Mission Service Companies apart?
Three things: (1) Vertically integrated — six divisions, one team, one call. We're not subcontracting your project to other companies. (2) Christ-centered, quality-driven values guide every project. (3) Local. We live and work in Lubbock — we're accountable to our neighbors.
Do you do background checks on team members?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
What's your service guarantee or warranty?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Landscape & Maintenance
Lawn maintenance, bed care, seasonal cleanups, and Christmas lighting.
What's included in a standard maintenance contract?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
How often do you mow?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Do you handle leaf cleanup in fall?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Turf Solutions
Weed control, fertilization, mosquito treatments, over-seeding, sod installation.
How often are turf treatments applied?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Are mosquito treatments pet-friendly and child-safe?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Do you install sod?
Yes. We install sod for residential and commercial properties throughout the Lubbock area, with West Texas-tuned varietals selected to handle our heat, hard water, and wind.
Exteriors & Outdoor Construction
Hardscape, retaining walls, fire features, pergolas, artificial turf, design.
What outdoor construction services do you offer?
Patios, walkways, retaining walls, pergolas, fire features, stone work, artificial turf, and full backyard design-build. All in-house — design, excavation, and installation are one team.
Do you offer outdoor kitchens?
Mission Service Companies focuses on fire features, retaining walls, pergolas, and full backyard design. We do not specialize in outdoor kitchen construction at this time. For projects that include integrated outdoor cooking spaces, we recommend partnering with a local outdoor kitchen specialist while we handle the surrounding hardscape and landscape work.
How long does a typical hardscape project take?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Energy Specialties
Vegetation management, bare-ground sterilant, ROW clearing, hydromulching, erosion control for oilfield, solar, and industrial sites across the Permian Basin.
What's bare ground sterilant?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Do you maintain pipeline ROW?
Yes. Right-of-way maintenance is a core part of our Energy Specialties services across the Permian Basin and South Plains, including pipeline corridors, fence lines, lease pads, and facility yards.
What's your service area for Energy work?
Across West Texas and Eastern New Mexico — including Midland, Odessa, Pecos, Big Spring, Andrews, Snyder, Plainview, Post, Levelland, Amarillo, Abilene, and Lea & Eddy Counties in New Mexico. Crews dispatch from our Lubbock operations.
Irrigation Services
System installation, repair, maintenance, back-flow.
Do you do new irrigation system installations?
Yes. We design and install new irrigation systems for residential and commercial properties. Our irrigators are licensed in Texas and New Mexico.
Do you do back-flow testing?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Can you winterize my system?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Pool Solutions
Custom gunite pool construction, renovations, weekly maintenance, repairs.
Do you build custom pools?
Yes. We build custom gunite pools through our Classic Pools acquisition — 30+ years of experience. Design through completion is one contractor: design, excavation, plumbing, electrical, decking, and surrounding landscape. We target an 8-12 week build timeline.
Do you offer weekly pool service?
Yes. Weekly and bi-weekly pool maintenance is available, including chemical balancing, skimming, filter cleaning, equipment checks, and seasonal open/close. We specialize in gunite pools.
Can you repair my existing pool equipment?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Holiday Lighting
Design, installation, takedown, and storage of holiday lights.
When should I book holiday lighting?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
What's included in holiday lighting service?
Full-service: design, lighting product, professional installation, ongoing maintenance through the season, takedown after the holidays, and storage. You never touch a ladder.
When do you take down lights?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Logistics & Contact
What are your business hours?
Monday - Thursday: 8:30 AM - 4:30 PM. Friday: 8:30 AM - 2:30 PM. Closed Saturday and Sunday.
Where is your office?
8803 Valencia Ave, Lubbock, TX 79424
How do I leave a review?
We appreciate every review. The fastest way is via Google: search 'Mission Service Companies' and use the Reviews button on our Google Business Profile.
Do you offer emergency / after-hours service?
Coming soon — give us a call at (806) 632-2468 and we'll answer right away.
Still have questions?
We'd rather have a conversation than make you read. Call us, email, or request a free estimate online.